Residents first
We work for the people who live in and own the flats, not for agents or freeholders. Agents can use a portal, but they never pay to rank or to hide complaints.
We help residents run their buildings together
Hive United is the residents’ app for flats across the UK. It’s built around leaseholders’ rights and works just as well for renters and build-to-rent residents. Neighbours use it to report problems, understand what they pay and, if they choose, take over management through the Right to Manage.
Why we exist
Living in a flat often means paying for services you can’t see and chasing repairs on your own. One email about a broken door entry system is easy to ignore. Twenty-three flats reporting the same fault, with dates and photos, is not.
Leasehold law gives residents real rights: to ask how service charges are spent, to be consulted before major works, and to take over management. They are hard to use alone. We make them easier to use together.
What we believe
Private by default
Neighbours never see your flat number or whether you own or rent. Rent figures are only shown as anonymous totals.
Facts over arguments
Dated reports, photos and replies keep complaints fair, and make them hard to dismiss.
The whole building
Owners, renters, build-to-rent residents and owners who live abroad all belong. Owner-only matters have their own room.
From neighbours to running the building
Most buildings start small. Hive United is useful at every stage, and nobody has to go further than they want to.
- 1
Get to know each other
A noticeboard, groups and a trusted trades list. Neighbours who never spoke start to recognise each other.
- 2
Fix problems together
Issues are logged once and every affected flat is counted, so the managing agent hears from the building, not one person.
- 3
Understand the money
Owners compare the service charge budget with what was spent and ask questions backed by the accounts.
- 4
Take over management
If enough leaseholders want it, the building can use the Right to Manage and choose its own managing agent.